Privacy Policy

1. Information We Collect

When you order aquaculture biological inputs or use the Pond Doctor Diagnostic Engine on nextfarmbiosciences.app, we collect only the essential details required to fulfill your order and provide technical support:

• Customer Identity & Delivery Details: Full Name, WhatsApp Mobile Number, and Village/Mandal/District shipping address.
• Payment Verification Metadata: Razorpay Order ID, Payment ID, and cryptographic HMAC signature. We do not store credit/debit card numbers, UPI PINs, or net-banking passwords on our servers; all payments are processed securely by Razorpay (PCI-DSS Level 1 certified).
• Pond Diagnostic Parameters: Pond acreage, water depth, and clinical symptom selections entered into the Pond Doctor calculator to compute biological dosage schedules.

2. How We Use Your Information

• To dispatch pre-paid orders from our central logistics facility in New Autonagar, Vijayawada via express surface transport.
• To send real-time order confirmation receipts, consignment tracking updates, and pond dosage instructions via WhatsApp or SMS.
• To comply with GST invoicing, statutory tax accounting, and Coastal Aquaculture Authority (CAA) batch traceability standards.

3. Data Sharing & Security

Next Farm Bio Sciences Private Limited never sells, rents, or trades farmer personal data to third-party marketers. Data is shared strictly with:

• Payment Processor: Razorpay Software Private Limited for secure pre-paid payment verification.
• Logistics Carriers: Navata Road Transport, DTDC, and regional cargo partners solely for farm-gate delivery.